FAQs

We're happy to hear from our customers. For comments, questions, or assistance with ordering, please feel free to give us a call at: (415) 221-1232.

Our business hours are: Monday - Friday, 9:00 am - 5:00 pm (Pacific)


FAQs

Answers to the most commonly asked questions can be found here.

 

How long does it take to receive my order?

We ship the next business day, using First Class U.S. Mail. You can expect to receive your order within 7 – 10 business days if you live within the Continental United States, and 2 – 3 more business days for Hawaii, Alaska, and International destinations.

For an additional charge you can have your order rushed. We use Federal Express 2-Day Service. You must place your order by noon Pacific Time and we will ship the following business day. Please keep in mind that an order placed on a Thursday will arrive the following Tuesday. Federal Express cannot deliver to Post Office box addresses.

 

Can I call in an order instead of ordering on the website?

Yes, please feel free to call us at (415) 221-1232. One of our Customer Service Representatives will be happy to provide assistance Monday - Friday, 9:00 am - 5:00 pm (Pacific)

By calling in your order you can pay by credit card or by mailing a check to:

MAD MAPS, Inc.
PO Box 210154
San Francisco, CA  94121

 

Can I buy MAD MAPS at my local retailer?

Yes, MAD MAPS are available at retailers across the country, including select bookstores, travel stores and motorcycle dealerships. Please call your local retailer ahead of time, as they may not carry every MAD MAPS title.

 

How do you collect your scenic touring information?

Our maps feature hand-picked routes from our local MAD Scouts—road enthusiasts, motorcyclists, and travel journalists across the country. Meet the MAD Scouts up close and personal!

With the help of our seasoned MAD Scouts, we carefully select the most scenic road trips across the country. We then test and document the routes, providing you with easy to follow turn-by-turn directions. We also offer an insider’s guide to all the must-sees, quirky roadside attractions, and favorite local haunts along the way.

 

Are there any more maps expected in the future?

Yes, look for new MAD MAPS in the near future. We’re in the process of completing our U.S. Regional Touring Series and, before you know it, we’ll be in your neck of the woods! For more information, visit our Upcoming Releases page.

 

Are MAD MAPS routes available for my GPS unit?

The good news is that MAD MAPS has more routes and travel information than we can print! We are now offering our scenic tours in digital format for your GPS unit.

You can download our routes at www.garmin.com/madmaps.

For now, you must have either a Garmin zūmo or nüvi 7xx series unit, but  MAD MAPS will soon be available for a wide selection of Garmin and other GPS units. So, please come back and visit us often to find out more!

 

Which Garmin GPS units are currently compatible with MAD MAPS?

Zūmo 450
Zūmo 550
Nüvi 750
Nüvi 760
Nüvi 770
Nüvi 780